AI GTM Automation Funnel 🔻Why It's Called a Funnel — And Why It WorksThe digital world gives you access to millions of people — but only a fraction ever become customers. That's not failure, that's physics. A funnel captures the maximum at every stage. The more traffic you pour in the top, the more guaranteed customers come out the bottom. Chat Mercato makes every layer of that funnel automatic.📱 The math: 10,000 see your content → 800 click → 80 message you → 18 buy — Chat Mercato AI works every single one of those 80, not just the ones you manage to reply to🌐 Right now: Digital traffic is abundant and cheap — the businesses who build their funnel today own the market tomorrow, before competitors catch up📈 The guarantee: You can't guarantee every visitor buys — but you can guarantee none escape uncontacted. That's what Chat Mercato delivers🚀The 3C Go-To-Market SystemChat Mercato doesn't just automate replies — it automates your entire route to market. Three engines run in sequence, every hour of every day: Content builds your audience, Capture turns that audience into conversations, and Conversation turns those conversations into revenue.✍️ Content Engine: AI generates a full calendar of posts, ads & captions — 7, 15, even 30+ days at a time — tuned to your industry and trained on what the algorithm is rewarding right now🔗 Capture Engine: Every piece of content ends with a door. Cold audiences land on a dedicated page with social deep links. Warm audiences get a direct custom DM link. No traffic escapes without a next step💬 Conversation Engine: AI agents greet every lead, qualify them, follow up on every unanswered message, and close — remembering every detail, every preference, every promise, until the sale is doneChat Mercato Is Infrastructure — Not a ToolEvery business depends on electricity to operate — no one asks whether it's worth the cost, because without it there is no business. In the digital age, an AI automation funnel is that same layer of infrastructure. It is the invisible engine that powers customer acquisition. Businesses that plug in today aren't just ahead — they're in a different category entirely.🏭 The parallel: A factory without electricity can't compete. A business without a digital funnel in 2025 is leaving every competitor to serve their customers first🌍 The window: As more businesses adopt AI funnels, the conversion advantage narrows — the businesses who built first capture the most loyal early customersWhat this means for you: Chat Mercato is not a marketing expense — it's the digital utility your business runs on, working 24/7 whether you're awake or not for Digital Marketing 2.0🚀What Is Digital Marketing 2.0?DM 1.0 taught businesses how to attract traffic. DM 2.0 completes the job — converting every click, comment, and DM into a paying customer automatically using AI. No manual replies. No missed leads. Ever.DM 1.0: Post content → get traffic → manually reply → lose leads while you sleepDM 2.0: Post content → AI captures traffic → AI qualifies & converts → customers close 24/7🏆 Result: Same traffic, 3–5× more conversions — with zero extra staff or manual effortThe 3C DM 2.0 PipelineDM 2.0 is the same funnel DM 1.0 introduced — but now every stage runs itself. Content finds the audience. Capture brings them in. Conversation does the selling. No manual work. No missed leads. Ever.✍️ Content Engine: AI builds and schedules your content for weeks at a time — posts, ads & captions that are current, relevant, and engineered to drive clicks straight to your channels🔗 Capture Engine: Cold leads land on a landing page with deep links into your AI agent. Warm leads get a direct DM link that opens the conversation instantly — no friction, no drop-off💬 Conversation Engine: AI closes sales, books appointments & follows up 24/7 — this is where the actual conversion happens, automatically, while you focus on everything else

Turning Digital Traffic🌐What Is Digital Traffic?Anyone who finds your business online — through a Google search, a social media post, a website visit, an ad click, or a messaging app. If they're online, they're digital traffic.🍽️ Restaurant: Someone searches "best pizza in Addis" — that search click is digital traffic🏘️ Real Estate: A visitor browses your property listing page at 11pm — that's digital traffic📦 Online Store: A customer clicks your Instagram ad — that's paid digital traffic coming straight to you📲Every Channel, One AutomationChat Mercato captures traffic from WhatsApp, Telegram, Facebook, Instagram, websites, and landing pages — all funneled into one automated system that qualifies and converts.💊 Pharmacy: Customers arrive from Google, Facebook & WhatsApp — all handled by one AI🎓 Training Center: Students find you on Instagram, Telegram & your website — AI enrols them all🚚 Courier: Inquiries from Telegram channel, Facebook page & website form — one bot answers instantly (Organic or Paid)🌱Organic Traffic — AI Content That Wins AttentionYour AI writes and schedules posts tailored to your business — right format, right time, right psychology. Every post ends with a CTA that sends followers straight to your WhatsApp or Telegram, where AI agents close the sale automatically.🍽️ Restaurant: AI posts daily specials in Amharic + English at 7pm — CTA drives followers to WhatsApp where AI takes the reservation🏋️ Gym: AI posts motivational content + class schedules at 6am — Telegram bot handles signups automatically🛍️ Boutique: AI writes product captions that stop the scroll — followers DM, AI agent closes the sale for youPaid Traffic — AI Ad Agency Inside Chat MercatoAI creates and tests multiple ad variations for your business — finding the best-performing copy automatically. Every click lands in a Chat Mercato AI channel that qualifies and closes leads instantly.🏘️ Real Estate: AI tests 5 ad versions, scales the winner — every click enters a WhatsApp bot that qualifies leads in 60 seconds🛒 Online Store: AI ad + product visual launched in minutes — clicks go straight to Telegram where the AI agent takes orders automatically🏥 Clinic: AI-powered Facebook + Google ads target local patients — AI agent books the appointment the moment they click into Customers🎯What Does "Into Customers" Mean?Most businesses get traffic but lose it — visitors leave, DMs go unanswered, leads go cold. Chat Mercato's AI intercepts every visitor and guides them to a purchase, booking, or inquiry — before they disappear.🍽️ Restaurant: Website visitor at midnight → AI greets them → takes a reservation before they close the tab🏘️ Real Estate: Instagram DM → AI asks budget & location → schedules site visit by morning💊 Pharmacy: WhatsApp inquiry → AI confirms stock & sends payment link → sale completed in 3 minutes💰The Conversion Gap — And How We Close It78% of customers buy from the first business that responds. Most businesses worldwide miss 60–80% of inbound messages. Chat Mercato closes that gap permanently — every message becomes a captured opportunity.⏱️ Speed wins: AI replies in under 3 seconds — before any competitor even sees the message🔁 Follow-up: Leads who don't buy immediately get automated reminders 24h and 72h later📊 Result: Businesses using Chat Mercato report 3–5× more converted leads per weekAutomatically🤖What "Automatically" Really MeansYour AI agent works 24 hours a day, 7 days a week — greeting visitors, answering questions, collecting lead details, and sending follow-ups. No staff. No delays. No missed messages. Ever.🌙 2am inquiry: Customer DMs your Facebook page — AI replies, qualifies, and logs the lead while you sleep🎉 Holiday rush: 200 WhatsApp messages on Timkat — every single one gets an instant professional reply🏪 Shop owner: Spends zero hours on customer chat — AI handles it all, owner focuses on products⚙️Set It Once — Run ForeverBuild your automation once — your AI learns your business, your prices, your FAQs, and your tone. Then it runs indefinitely, getting smarter with every conversation. No coding. No maintenance.🔧 Setup time: Most businesses are fully automated in under 2 hours📈 Scales with you: Whether you get 10 or 10,000 messages — same instant response, every timeNo code needed: If you can send a WhatsApp message, you can build a Chat Mercato bot

Automate social media 📱Social Media — On Autopilot Your AI posts content, replies to comments, and handles DMs — so your brand stays active while you focus on running your business. 🍽️ Restaurant: Daily specials posted every morning at 8am — no staff needed 🏘️ Real Estate: New listings shared to Facebook & Instagram the moment they're added 🛍️ Online Store: Flash sale announcements sent to all followers in one click 📦Set It. Forget It. Stay Consistent. Build your content schedule once — AI executes it every single day without reminders or manual effort. 🚚 Courier & Delivery: Tracking updates & promo offers auto-posted to Telegram channel daily 🏋️ Gym: Morning motivation posts + class schedule published every week automatically 🎓 School / Tutor: Exam tips & enrollment reminders shared without a single manual post 🌍Any Business. Any Platform. Your AI becomes your full-time social media presence — consistent, on-brand, and never misses a day. ✈️ Tour & Travel: Package deals & destination photos posted to Facebook & Instagram every week 💄 Salon & Spa: Before/after results, promos & new services posted to Instagram on schedule 🎉 Event Planner: Countdown posts, testimonials & new booking slots — published automatically (posts ✍️Scheduled Posts, No Effort Schedule and publish content to your pages automatically — no social media manager required. 🏨 Hotel: Room availability & weekend offers posted every Friday automatically 💊 Pharmacy: Health tips and product promotions published on a weekly schedule 🍽️ Restaurant: Daily menu specials auto-posted every morning before customers leave home 📝Your Feed — Always Fresh Your feed stays professional and active — AI creates and posts on your behalf, every day of the week. 🚗 Car Dealer: New arrivals posted with photos & price to Facebook every morning automatically ⚖️ Law Firm: Weekly legal tips published to Instagram to build trust and attract clients 🏥 Clinic: Weekly health awareness posts go live automatically — zero staff effort needed 🗓️Build Once — Run Forever Build a content calendar once — AI executes it perfectly every time, with no follow-up needed. 📦 Import & Export: New product arrivals & trade deals posted the moment stock is updated 🎉 Event Planner: Countdowns, sneak peeks & post-event highlights auto-published to all platforms 🛡️ Insurance: Monthly policy tips & renewal reminders published automatically to keep clients engaged , comment & DM replies 💬Every Comment — Answered Instantly Every comment on your post and every DM to your page gets an instant, intelligent reply — even at 2am. 🏪 Store: "How much?" on your post → AI replies with price + payment link in seconds 🎓 School: A parent DMs asking about enrollment → AI sends fees, dates, and a contact form 🏋️ Gym: "Do you have a trial?" → AI books a free class visit on the spot Zero Unanswered DMs — Ever No more lost sales from ignored messages. Your AI responds in seconds — every time, every platform. 🚚 Courier & Delivery: "Can you deliver today?" → AI confirms coverage, quotes price & books pickup ✈️ Tour Agency: "What's included?" → AI sends full itinerary + booking link instantly 💄 Salon: "Are you free Saturday?" → AI checks availability and books the appointment 🔔Turn Curiosity Into Customers Every interaction is a potential sale — your AI is always there to convert interest into a confirmed customer. 🏥 Clinic: "Do you treat kidney issues?" → AI answers and offers to book a consultation 🚗 Car Dealer: "Do you have this in red?" → AI checks stock and offers a test drive 🛡️ Insurance: "What does your life plan cover?" → AI explains & collects contact for follow-up ), collect leads 🎯Every Visitor — A Captured Lead Every visitor who shows interest gets their name, phone, and needs captured automatically — so no prospect slips through. 🏘️ Real Estate: Visitor asks about a listing → AI captures name, phone & budget instantly 🚗 Car Dealer: "What's your best price?" → AI logs their info and alerts your sales team ⚖️ Law Firm: Inquiry about a case type → AI collects contact details for a callback 📋Details Your Team Needs to Close Turn every curious visitor into a warm lead — AI captures the exact details your team needs to close the deal. 🚚 Courier Service: Business asks about bulk delivery rates → AI logs company name, volume & urgency 🎉 Event Planner: "Can you handle a wedding for 300?" → AI captures date, budget & contact details 🏥 Clinic: New patient inquiry → AI collects name, complaint & preferred appointment time 🧲No Lead Escapes AI qualifies and captures every inquiry so your sales pipeline is always full — without any manual work. 🏋️ Gym: "What's the monthly fee?" → AI captures goal, schedule preference & phone number 📦 Import & Export: Buyer asks about a product → AI collects company details & purchase intent 🛡️ Insurance: "I need life cover" → AI asks qualifying questions & schedules a call with an agent , follow up 🔄Cold Leads — Brought Back to Life AI sends timed follow-up messages to warm leads automatically — so deals that went quiet come back to life. 🏨 Hotel: Guest who asked about rooms but didn't book → AI follows up 24hrs later with an offer 🏥 Clinic: Patient who missed an appointment → AI sends a gentle rescheduling reminder 🛍️ Store: Shopper who asked about a product → AI follows up when it's back in stock The Perfect Follow-Up, Every Time Never lose a lead to silence again — AI follows up at the right moment, without being pushy. 🚚 Courier: Business that requested a quote but went quiet → AI re-engages with a limited-time discount ⚖️ Law Firm: Prospect who asked about a service → AI follows up 3 days later to offer a free consultation ✈️ Tour Agency: Traveller who browsed packages → AI sends a personalised offer 48hrs later 💌Warm Leads Don't Wait — Neither Should You Warm leads go cold fast — AI keeps the conversation alive so you close more deals with less effort. 🚗 Car Dealer: Test drive inquiry with no response → AI follows up after 2 days with new arrivals 🎉 Event Planner: Enquiry that went cold → AI sends a seasonal promo to revive the conversation 🏋️ Gym: Free trial visitor who didn't sign up → AI follows up with a first-month discount offer , drive sales 💰From First Question to Confirmed Sale AI guides every interested customer from first question to confirmed purchase — 24 hours a day, 7 days a week. 💄 Salon: "What's your price for braids?" → AI quotes, books a slot, and confirms payment ✈️ Tour Agency: Traveller asks about a package → AI presents options, upsells, and closes the booking 📦 Import Business: Buyer asks about minimum order → AI sends catalogue and collects purchase intent 🛒Your AI — Your Best Salesperson Available 24/7, never misses a lead, and closes deals while you sleep — your AI is always selling. 🚚 Courier & Delivery: Business asks about daily rates → AI quotes, upsells bulk plan & sends invoice 🏘️ Real Estate: Buyer asks "is this negotiable?" → AI provides info, books viewing & alerts agent 🏨 Hotel: Guest asks about a suite → AI checks availability, quotes price & takes a deposit 📈Browse to Buy — Fully Automated From browse to buy — AI handles the entire sales journey so your team only steps in to fulfil. 🛍️ Online Store: "Do you have size M in blue?" → AI checks stock, confirms & shares payment link 🏥 Clinic: Patient asks about a procedure → AI explains, upsells a health package & books 🎓 School / Academy: Parent asks about courses → AI presents options, fee structure & enrolment steps and support customers 24/7 🌙Questions Answered — Night and Day Your AI never sleeps. Every question gets answered instantly — weekends, holidays, and midnight included. 💊 Pharmacy: "Are you open on Sunday?" asked at 11pm → AI answers in 3 seconds 📦 Courier: "Where's my package?" → AI gives real-time status without a single call 🏨 Hotel: Guest asks about check-out time at midnight → instant, friendly reply 🕐No More Lost Customers to Silence Stop losing customers to missed messages. Your AI handles every question instantly — reputation intact. 🍽️ Restaurant: "Do you have a table at 9pm?" sent on a Sunday → AI checks & confirms in seconds 🏥 Clinic: "What's the cost of an ECG?" asked at 7am → AI responds before your staff arrive 🚗 Car Dealer: "Is the Toyota Hilux still available?" on a public holiday → AI replies immediately 🤝Every Interaction Feels Fast and Human Happy customers come back. Your AI makes sure every interaction feels fast, helpful, and personal — around the clock. ✈️ Tour Agency: Traveller messages at 2am about a trip starting next day → AI reassures & confirms details 🛡️ Insurance: "How do I file a claim?" on a Saturday → AI walks them through every step instantly 🎉 Event Planner: Client panics about a venue change → AI provides contingency options on the spot using Chat Mercato AI Agents 🤖Your Always-On Digital Team Think of them as your always-on digital employees — they know your business, speak your language, and never call in sick. 🧑‍💼 Acts as your sales rep, receptionist & support agent — all in one, all day every day 🌍 Speaks your customers' language — English, Arabic, French, Spanish & more 📈 Gets smarter over time — learns from every conversation with your customers ⚙️One Agent — Every Role No salary, no sick days, no training time — your AI agent delivers results from day one. 🚚 Courier Business: AI handles booking, tracking queries & complaints — dispatchers focus on delivery 🏘️ Real Estate Agency: AI qualifies buyers, books viewings & follows up — agents only meet ready leads 🍽️ Restaurant: AI takes reservations, answers menu questions & handles complaints 24/7 🌐Trained Once — Works Forever Train your AI once with your business info — it handles every customer like your best team member would. 🏥 Clinic: AI knows all your services, doctors, prices & schedules — patients get instant answers 🎓 School: AI answers parent questions about curriculum, fees & enrollment — in any language 📦 Import Business: AI knows your catalogue, MOQ & delivery terms — handles B2B inquiries like a pro – digital employees that work for your business on WhatsApp, Telegram, Facebook, Instagram 📲Meet Customers Where They Already Are Your AI works where your customers already are — no need to redirect them anywhere new. 🌍 Global: Customers across markets rely on WhatsApp & Telegram — your AI is already there 🌍 Diaspora & Exporters: Reach buyers on Facebook, Instagram DM & your website simultaneously 🔗 One setup — all channels active at the same time, same AI, same quality 💬No Redirects — No Missed Messages Your customers hate being redirected. Meet them exactly where they message — and never miss a conversation. 🚚 Courier: Clients on Telegram get tracking. Businesses on WhatsApp get bulk rate quotes. Same AI 🍽️ Restaurant: Instagram followers see posts, DM to book, and get WhatsApp confirmation — all automated 🏘️ Real Estate: Listings on Facebook, inquiries on Instagram, follow-ups on WhatsApp — one agent handles all 🌍One AI — Five Channels — Zero Gaps Your business is always reachable, no matter where customers find you — one AI covers every channel at once. 🛍️ Online Store: Website chat, Facebook shop & WhatsApp all connected — AI replies everywhere at once 🎓 School: Parents on Telegram, students on WhatsApp, inquiries on Facebook — AI handles them all 🏨 Hotel: Bookings from Instagram DM, WhatsApp, website — one AI manages every reservation channel and websites 🌐Your Website — Now a 24/7 AI Sales Machine Most websites just show information — then silence. Chat Mercato embeds an AI chatbot that greets every visitor, answers questions instantly, and captures leads before they click away. 🏘️ Real Estate: Visitor browses a listing at 11pm — AI greets them, captures name & budget, books a site visit by morning 🏥 Clinic: Patient checks services online — AI answers, confirms availability, and books the appointment in 2 minutes 🎓 Training Center: Prospective student reads course details — AI qualifies their goals and enrols them automatically 🚀We Build Your Website — Conversion-Optimised No website yet? We build one for you — designed to convert, not just look good. Every page turns visitors into paying customers, with AI chatbot and lead funnels included. 💊 Pharmacy: Branded product page with AI chatbot — customers land, ask, order, and pay without calling anyone 🏋️ Gym: Membership sales page with countdown timer + AI that books trials and follows up automatically ✈️ Tour Agency: Travel showcase registration page with AI that collects signups and sends reminders automatically 🏗️The Complete Website Package Your permanent digital home — ranking on Google, open 24/7, owned by you. We handle domain, hosting, design, AI chatbot, SEO, and sales funnels. Everything done for you. 🏨 Hotel: Full booking website with AI concierge — guests browse rooms and reserve directly without calling ⚖️ Law Firm: Professional site with AI intake bot — potential clients describe their case, AI qualifies and books a consultation 🚗 Car Dealer: Vehicle showcase site with AI that answers questions, books test drives, and follows up on financing no coding required 🙌No Code. No Developer. No Problem. If you can type a message on WhatsApp, you can build and launch a full AI Agent for your business. 👩‍💼 Boutique owner with no tech background launched her AI agent in one afternoon 🏗️ Construction company set up WhatsApp lead capture in under 2 hours 🎯 Drag-and-drop builder — no code, no developer, no waiting 🖱️Your Business Knowledge Is All You Need You don't need a developer or a tech team. You just need to know your business — Chat Mercato handles the rest. 🚚 Courier business owner set up customer tracking & booking AI in one evening — no IT support 💊 Pharmacist launched a WhatsApp prescription inquiry bot in 3 hours, no technical help 🎉 Event planner built a full lead capture & follow-up agent in an afternoon Any Owner Can Do This Any business owner can build their AI agent. If you know your business, you're already qualified — no courses needed. 🏋️ Gym owner built a membership inquiry bot during lunch break — it was live by afternoon 🏥 Clinic receptionist set up appointment booking AI without touching a single line of code 🎓 Tutor launched a Telegram enrollment bot in under 2 hours — now handles 50+ inquiries a week .

No card required Live in minutes Cancel anytime
Works on:
WhatsApp
Telegram
Messenger
Instagram
WebChat
TikTok — Coming Soon
LinkedIn — Coming Soon
$7,100 ARR · 1 Client · 12-Month Zero-Churn
24/7 AI works while you sleep
5+ Real estate firms confirmed after trial
3–5× More leads converted
5 Channels: WhatsApp · Telegram · Instagram · Facebook · Web
WhatsApp Telegram Instagram DM Messenger WebChat Zapier / CRM Google Sheets WhatsApp Telegram Instagram DM Messenger WebChat Zapier / CRM Google Sheets
Simple Process

How It Works

STEP 01

Connect Channels Instantly

Integrate WhatsApp, Telegram, Instagram, Messenger & WebChat in one click.

Be where your people are—remove barriers to conversation.

Pro Tip: More channels = more leads and sales.
STEP 02

Build Your AI Automation Visually

Drag, drop, and launch. AI makes setup simple—no experience needed.

If you can imagine it, you can automate it—no tech skills required.

Did You Know? Anyone can build an AI Automation—no coding, just creativity!
STEP 03

Grow Customers 24/7

Your AI Automation captures leads & answers customers day and night, automatically.

Consistency is power—never miss a lead, never miss a question.

What You Get: Happy customers, more sales, and freedom from repetitive questions.

Try AI Automation Demo by Industry

Real Estate Bot — WhatsApp
AI Agent online
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REAL USE CASE

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Full Platform

Everything You Need in One AI Automation Platform

Powerful tools grouped by what you want to achieve:

  • Conditional Replies & AI Response
  • Broadcast & Sequence Campaigns
  • WhatsApp Flows & Webhooks
  • Smart Form Builder
  • Event-Triggered Actions
  • WhatsApp Catalog & Carousel
  • Embedded Signup & Click Ads
  • Comment Automation
  • In-Chat Payments
  • Abandoned Cart Recovery
  • Team Members & API Access
  • Google Sheets Integration
  • Developer Tools + Live Chat
  • CRM & Zapier Integration
  • Multi-Agent Assignments
  • Chat Insights & Reports
  • Conversion Tracking
  • A/B Testing Tools
  • User Behavior Tracking
  • Customer Segmentation
  • Dynamic Message Personalization
  • Behavioral Triggers & Smart Sequencing
  • Sentiment Analysis & Tone Adjustment
  • User Profile Building & Preference Tags
  • AI-Powered Product Recommendations
  • WhatsApp, Telegram, Instagram, Messenger & WebChat
  • Unified inbox & conversation history
  • Channel-specific templates & quick-swap toggles
  • Auto-fallback & failover messaging
  • Branded QR code generation per channel

Tap any card to explore features

What Makes Chat Mercato Powerful?

📲
Connect & Activate

One-Click Channel Connection

Connect Telegram, WhatsApp, Facebook, Instagram, Webchat, and Google in minutes — no developer needed. Every channel goes live from a single dashboard, ready to receive and automate messages instantly.

💡 Use Case

A clothing brand connects its Facebook page, Instagram, and WhatsApp in 10 minutes — all three channels start auto-replying to customers by the same afternoon.

🌍
Connect & Activate

Multilingual & Localisation

Auto-detects user language, supports Amharic, RTL scripts, and localises dates, times, and currencies. Users can switch language anytime — their preference is remembered across every session.

💡 Use Case

A customer asks in Amharic about product sizes — the bot replies in Amharic with the correct measurements, automatically, without any manual setup.

✍️
Attract & Reach

AI Content Engine

Generate a full calendar of posts, captions, and ad copy in seconds. AI writes content tuned to your industry, your audience, and what the algorithm rewards right now — in Amharic or English.

💡 Use Case

A restaurant owner generates 30 days of Facebook and Telegram post ideas in 5 minutes — daily specials, promotions, and seasonal content, all ready to publish.

📅
Attract & Reach

Publish & Schedule Content

Schedule and auto-publish posts across all your connected channels from one dashboard. Set it once — content goes out at peak engagement times, every day, without you lifting a finger.

💡 Use Case

A gym schedules a week of motivational posts and class timetables across Telegram and Facebook every Sunday evening — they go live automatically each morning at 6am.

🖱️
Attract & Reach

Click-to-Chat Ads

Run Facebook and Google click-to-chat ads directly from your Chat Mercato dashboard. Every ad click drops the lead straight into an automated bot conversation — zero traffic wasted, zero leads lost.

💡 Use Case

A real estate agency runs a Facebook ad targeting Addis residents — every click opens a WhatsApp chat where the bot qualifies the lead and books a site visit automatically.

📥
Engage & Converse

DM Conversations & Shared Inbox

All DM channels — Telegram, WhatsApp, Instagram, Facebook, Webchat — unified in one shared inbox. Your team assigns, replies, and resolves without switching apps or missing a single message.

💡 Use Case

A 3-person support team handles 200 daily messages across WhatsApp and Telegram from one screen — each message assigned, tagged, and closed without any app switching.

💙
Engage & Converse

Facebook Comment Automation

Automatically reply to comments on your Facebook posts and send DMs to commenters with offers, FAQs, or booking links. Turn every comment section into a live sales funnel — 24/7, at any scale.

💡 Use Case

A tailoring shop posts a new dress — the bot instantly replies to every "Price?" comment with the price and a Messenger link to order, even at 2am on a weekend.

📸
Engage & Converse

Instagram Comment Automation

Reply to Instagram post and reel comments automatically, then slide into their DMs with personalised follow-ups. Convert followers into buyers without spending hours manually managing comments.

💡 Use Case

A cosmetics brand posts a reel — anyone who comments "how much?" gets an instant reply plus a DM with the product link and a limited-time offer.

🤝
Engage & Converse

Live Chat Handoff

Seamlessly transfer from bot to live agent for complex issues — full conversation history transfers instantly. Users get human help exactly when they need it, with no context lost and no frustration.

💡 Use Case

A user typing "እባክህ ለሰው ደውል" is instantly routed to a human agent — the agent sees the full conversation history and continues without asking the customer to repeat anything.

🎯
Engage & Converse

Sentiment Analysis & Auto-Escalation

Detects frustration, urgency, or satisfaction in real time and adjusts replies accordingly — or immediately routes the conversation to a human agent. Never lose a customer to a bad bot experience again.

💡 Use Case

A frustrated complaint — "ስራው ጊዜውን ተቆራረጠ" — is detected as negative, the bot stops the flow, apologises, and immediately alerts a human agent with the full conversation thread.

🤖
Automate & Qualify

AI Agent

A tireless digital employee that greets, qualifies, answers questions, and closes sales — across Telegram, WhatsApp, Facebook, Instagram, and Webchat simultaneously. Works 24/7, never takes a day off.

💡 Use Case

A travel agency's AI Agent handles 150 Telegram inquiries overnight — asking budget, destination preference, and travel dates, then presenting packages and collecting deposits by morning.

🧩
Automate & Qualify

Visual Drag-and-Drop Flow Builder

Design automation flows per channel — Telegram, WhatsApp, Facebook, Instagram, Webchat — visually. No code required. Drag, drop, and launch a full bot conversation in minutes, from any device.

💡 Use Case

A Lalibela tour operator maps out a step-by-step booking flow — visitors select dates, view guides, and confirm a deposit, all without a developer or technical knowledge.

🛍️
Automate & Qualify

eCommerce Catalog & In-Chat Orders

Display your product catalogue inside the chat — WhatsApp, Telegram, or Webchat. Customers browse, ask questions, and place orders without leaving the conversation. Sync with Shopify or WooCommerce automatically.

💡 Use Case

A shoe store syncs its WooCommerce catalogue to chat — customers browse live stock, pick sizes, and confirm orders inside WhatsApp with zero website visits required.

📅
Automate & Qualify

Appointment Booking

Let customers book appointments directly inside the chat — no forms, no phone calls, no back-and-forth. The bot checks availability, confirms the slot, and sends reminders automatically.

💡 Use Case

A dental clinic lets patients book via Telegram — the bot shows open slots, confirms the booking, and sends a WhatsApp reminder 24 hours before the appointment.

🔗
Automate & Qualify

Webhook Workflow

Trigger automated chat flows from any external event — a new order, a form submission, a payment — using webhooks. Connect Chat Mercato to any system that can send an HTTP request, instantly.

💡 Use Case

A courier company's system sends a webhook when a parcel is dispatched — the customer instantly receives a Telegram message with their tracking link and estimated delivery time.

🗣️
Automate & Qualify

Natural Language Processing

Understands questions phrased in any way — casual Amharic, mixed languages, typos, or shorthand. Configure keyword triggers, intent matching, and smart fallbacks to handle any input gracefully.

💡 Use Case

A user types "እንቁላል አለ?" — the bot correctly understands it as a stock availability question and responds with live inventory status, no keyword match required.

📣
Convert & Retain

Unlimited Broadcasting

Send bulk messages to all your subscribers across Telegram, WhatsApp, Facebook, and SMS — simultaneously. Announce offers, restocks, and promotions to thousands of opted-in customers in one click.

💡 Use Case

A café sends a Telegram broadcast to 2,400 subscribers announcing a new menu item — 800 open it within the hour, 120 order by evening.

👥
Convert & Retain

Customer Management & Smart Segmentation

View, tag, and segment all your subscribers per channel — Telegram Customers, WhatsApp Customers, Facebook, Instagram, and Webchat. Send hyper-targeted follow-ups based on what each segment has done.

💡 Use Case

A shop tags users who clicked "Price?" as price-sensitive — the following week, those users receive a targeted 15% discount offer via WhatsApp, not the general broadcast.

🔄
Convert & Retain

Sequence Messaging & Follow-Ups

Automate multi-step follow-up campaigns — welcome messages, drip sequences, re-engagement nudges — triggered by user actions. Leads that don't buy immediately get nurtured automatically until they do.

💡 Use Case

After sign-up, a customer receives a welcome message on day 1, product tips on day 3, and a special offer on day 7 — all sent automatically, zero manual effort.

💳
Convert & Retain

In-Chat Payments

Accept payments inside any conversation. Connect your payment gateway — Stripe, PayPal, or regional providers — and let customers pay without ever leaving WhatsApp or Telegram. No redirect. No drop-off.

💡 Use Case

A buyer pays for a product right inside WhatsApp — no redirect, no friction, instant payment confirmation sent back to the chat.

🧠
Scale & Integrate

AI Training Campaign

Train your AI on your own business data — FAQs, products, policies, tone of voice. The more you teach it, the smarter it gets. Build a bot that sounds exactly like your business, not a generic template.

💡 Use Case

A pharmacy trains its bot on 400 product entries and common drug interactions — the AI answers customer questions with medical accuracy, in Amharic, around the clock.

📊
Scale & Integrate

Google Sheets Integration

Sync lead data, orders, and subscriber responses directly to Google Sheets in real time. Use your existing spreadsheet workflows — every chat interaction captured and organised automatically, no manual export needed.

💡 Use Case

A logistics company automatically logs every delivery inquiry — name, phone, route, and timestamp — into a Google Sheet the operations team monitors live.

🔌
Scale & Integrate

Full API Suite

Connect anything with Chat Mercato's HTTP API, Shopify/WC API, Email API, SMS API, and Autoresponder API. Build fully custom automation pipelines that bridge your chatbot with every tool in your stack.

💡 Use Case

A fintech startup connects their lending platform to Chat Mercato via HTTP API — new loan applications trigger instant WhatsApp status updates to the applicant throughout the review process.

📨
Scale & Integrate

SMS & Email Automation

Send automated SMS and email notifications triggered by chat events or broadcast campaigns. Connect any SMS or email provider — reach every customer, even those not on messaging apps.

💡 Use Case

A local barbershop sends an automatic SMS confirmation after every booking — with address, time, and the stylist's name — to customers who don't use WhatsApp.

🌍 Continuous improvement: Multi-language support, payment gateway integrations, and regional SMS providers are regularly expanded.
  Comparison

Chat Mercato vs The Competition

See exactly why businesses worldwide choose Chat Mercato over expensive enterprise alternatives.

Feature Chat Mercato Recommended Enterprise SaaS Platform (e.g. Intercom / Zendesk tier)
Monthly Subscription From $39/mo From $800/mo (scales per seat & usage)
Setup / Onboarding Fee From $750 (negotiable) $3,000–$20,000+ (implementation services)
Messaging Channels WhatsApp · Telegram · Instagram · Facebook · WebChat (all 5 on Business plan) WebChat + Email (WhatsApp & Instagram via expensive add-ons)
AI Agent Capability ✓ Conversational AI Agents — flows, NLP, dynamic responses AI Powered Rule-based chatbot + limited NLP (full AI add-on billed separately)
Language Support Included — 10+ languages out of the box $150–$300/mo per language pack
Time to Deploy 30 minutes to a few days 2–8 weeks (scoping, dev, QA cycles)
No-Code Setup ✓ Visual drag-and-drop builder Partial (developer required for custom flows)
Free Entry Point ✓ 7-Day Free Trial — no card needed 14-day trial (limited features, card required)
Built-in Resell Model ✓ Resell to clients — keep 100% margin ✕ No reseller program
Analytics & A/B Testing ✓ Full insights suite — included Advanced analytics billed separately
Best For Startups, SMEs, Agencies, Entrepreneurs Large enterprises with dedicated IT teams
The Opportunity

The World Is Moving to Messaging.
Businesses That Automate Now Win.

From WhatsApp to Telegram to Instagram — 3 billion people communicate through messaging apps. AI automation turns every message into a sale. Businesses automate. Entrepreneurs earn. The economy grows.

🏢 For Businesses (SMEs) ⚡ For the New Workforce 🎓 For Students & Youth 🏛️ Aligned with Government Vision 🌍 Africa & Beyond
Swipe to explore each chapter
01
🌐
The Shift

The Shift to Messaging Commerce Is Accelerating

By 2030, billions of purchases, appointments, and service interactions will begin inside a messaging app. G2B, B2B, and B2C interactions are all moving to digital channels — mobile-first, messaging-first, AI-first. Businesses that automate now will serve tomorrow's digital customer from day one. Those who wait will scramble to catch up.

🏪 Offline Old model
📱 Digital Mobile-first
🤖 AI-First 2030 standard
3B+Active WhatsApp users globally
40%+Annual growth in digital payments
2030National digital economy target
02
Your Edge

Early AI Adopters Will Profit More While Spending Less

Businesses using Chat Mercato today are building a structural advantage — responding faster, converting more, spending less on staff, and serving customers 24/7. While competitors still answer messages manually, yours are already closed. In the digital economy, speed and automation are not luxuries. They are the business model.

Manual Slow & costly
Automated Always on
🏆 Ahead 3–5× more sales
3–5×More leads converted per week
78%Customers buy from first responder
60–80%Messages missed without automation
03
🤝
AI Economy

Anyone Can Build a Recurring Income Business With AI

No degree. No office. No coding. If you can send a WhatsApp message, you can deploy Chat Mercato for a business and charge a monthly retainer. Students, freelancers, agency owners, and digital entrepreneurs worldwide are building sustainable income by managing AI automation for local businesses.

📲 Deploy Setup once
🏢 Clients Pay Monthly subscription
💰 You Earn $200–$900/mo
$200–$900Monthly income for active resellers
60%Of Africa's population under 25
Markets waiting to be served
04
🌍
Africa Scale

The Global Conversational AI Market Is Just Getting Started

The global conversational AI market is projected to surpass $41 billion by 2030 — and the largest untapped opportunity is in WhatsApp-first markets: Africa, Middle East, South Asia, Latin America. Every business that automates, every reseller who earns, every entrepreneur who deploys AI through Chat Mercato is a node in that network. The shared AI economy is borderless.

🏙️
Addis
The Launch
grows to
🌍
Lagos · Nairobi
The Continent
unlocks
💹
$300B
Digital economy
$300BAfrica digital economy by 2030
$41B+Conversational AI market by 2030
1.4BAfrican consumers going digital
05
🚀
The Platform

Chat Mercato: Built to Power Every Business Into the Messaging Economy

For businesses (SMEs) — automate every customer touchpoint across WhatsApp, Telegram, Instagram, Facebook, and your website. For resellers — build a recurring income business deploying AI for others. For freelancers — offer a high-demand digital service with zero coding. For the world — a platform built where messaging is the default, now available everywhere.

🏢 SMEs
Automate & convert
💼 Resellers
Recurring income
🎓 Freelancers
Zero code, high demand
🇪🇹 Ethiopia
Home-grown unicorn
4Channels on one platform
24/7AI working while you sleep
No codeAnyone can start today
06
🔁
The Flywheel

Businesses Automate. Users Earn. The Economy Grows.

This is a shared economic engine. When SMEs automate, they scale without adding costs — creating demand for digital workers who earn recurring income. Their earnings re-enter the local economy. Tax revenue grows. Government services expand. Everyone wins when the flywheel spins.

🏪 Businesses Automate
👩‍💻 Users Earn
📈 Economy Grows
SMEsScale with zero added staff
JobsDigital work created for all
GDP↑Tax base & revenue expand
07
🎯
New Workforce

Designed for the New Digital Workforce — Millions Ready to Earn

Built for the emerging generation of digital workers — aligned with national initiatives creating income-generating opportunities for millions. No degree. No office. Just a smartphone and ambition. Anyone can become an AI service provider, deploy Chat Mercato for local businesses, and build a sustainable income from day one.

📱 Mobile-First
Start earning from your phone
🎓 No Degree Needed
Skills over certificates
💼 Real Income
Recurring monthly earnings
🤝 Gov-Aligned
The Messaging Economy
MillionsPotential digital earners
$500–$2,000Monthly income for top agents
Day 1Start earning immediately
08
🌏
The Vision

From Ethiopia to Africa to the World — Sharing the AI Economy

The AI revolution does not have to be concentrated in Silicon Valley. Chat Mercato is proof that transformative technology can be born in Africa, built for Africa, and exported to the world. What begins in Addis Ababa becomes a blueprint for Nairobi, Lagos, Accra, and beyond. Ethiopia's Digital 2030 is the first chapter of Africa's economic century.

🇪🇹
Ethiopia
The Origin
expands to
🌍
Africa
The Continent
then leads
🌐
The World
The Legacy
120M+Ethiopians — the starting point
1.4BAfricans going digital by 2030
The AI economy is borderless
09
Africa's Edge

Africa Won't Win by Building Models. Africa Wins by Owning Distribution.

The world's AI giants spent billions training models Africa cannot afford. But just as businesses didn't build power plants — they subscribed to electricity and built empires on top — Africa's strategy is distribution. Chat Mercato deploys the world's smartest AI to every Ethiopian business at a fraction of the cost. Whoever controls how millions access AI owns the AI economy. That is our play.

🧠 AI Labs Build the models
🚀 Chat Mercato Owns distribution
🌍 Millions Businesses served
$BillionsSpent on models — used for pennies
DistributionThe new oil of the AI era
Our OwnFuture models — funded by scale
Join the AI Economy — Start Free Today Free 7-day trial · No credit card · Works Globally
5 real estate firms confirmed subscriptions after free trial

What Our Clients Are Saying

"We completed a full 12-month subscription with Chat Mercato. The AI agent handles all our property inquiries across Telegram and WhatsApp — our sales team only steps in for serious buyers. This is the future of real estate marketing in Ethiopia."

RE
Real Estate Agency, Addis Ababa ✓ Verified · 12-Month Subscriber
$7,100 ARR · 12-Month Zero-Churn · Full-Funnel AI Automation

"With Chat Mercato, we now reply instantly to our customers even after hours. It's helped us capture more sales from Facebook and Telegram. Truly a game-changer!"

AB
Abeba T.
Shop Owner, Addis Ababa · Early Access User

"Chat Mercato made it easy to manage customer orders. My clients can now reserve bread with just a message, and I never miss a sale—even during busy holidays."

MK
Mekdes K.
Bakery Owner, Hawassa · Early Access User

"Customer inquiries that used to take hours now get a fast, professional reply. Our response time is better, and customers are happy!"

HB
Haile B.
Logistics Manager, Dire Dawa · Early Access User

"We used to miss a lot of DMs, but now Chat Mercato responds instantly and helps us keep in touch with every customer."

RT
Ruth T.
Cafe Owner, Bahir Dar · Early Access User

"My workflow is much easier now. Chat Mercato feels like having an extra staff member who never gets tired!"

YS
Yonas S.
Association Director, Jimma · Early Access User

"Since we started using Chat Mercato, our hotel receives bookings directly via WhatsApp and Messenger, with instant replies. Our guests love it, and so do we!"

LB
Liyu B.
Hotel Manager, Adama · Early Access User
$7,100
Anchor client annual revenue
12 Months
Full subscription completed
5+
Real estate firms confirmed after trial
Our Story

Why We Built Chat Mercato

We created Chat Mercato so every business can grow 24/7—without tech headaches.

As entrepreneurs, we saw businesses across Africa struggle to respond fast, losing leads and sales. We built Chat Mercato to power AI-driven conversations🤖What Are AI-Driven Conversations?Your business replies instantly to every message — WhatsApp, Instagram, Telegram — 24/7. No staff, no delay. The AI qualifies leads, takes orders, answers questions, and follows up automatically.🍽️ Restaurant: Customer asks "Is delivery available?" — AI replies in 3 seconds with menu + order link🏘️ Real Estate: Lead DMs on Instagram at midnight — AI collects name, budget, and location by morning💊 Pharmacy: WhatsApp inquiry about stock — AI checks, confirms, and sends payment link instantlyWhy It Changes EverythingThe average business misses 60–80% of inbound messages after hours. AI-driven conversations close that gap permanently — every inquiry becomes a captured lead.📊 Speed wins: Businesses using Chat Mercato respond 40× faster than competitors💬 Fact: 78% of customers buy from the first business that respondsResult: Most Chat Mercato businesses report 3–5× more converted leads within the first month for every business—big or small. But we didn't stop there. We're building a new sharing economy🌐The Shared AI EconomyInstead of AI benefiting only big corporations, we built a model where everyday entrepreneurs earn by deploying AI tools for local businesses — becoming the bridge between the AI revolution and their community.🏪 Local Reseller: Sets up WhatsApp bots for 5 businesses — earns $200–$900+/month in retainers🤝 Agency Partner: Manages 10 clients' AI automations — builds a full recurring income business👩‍💼 Freelancer: Sells one bot setup — client pays monthly forever, passive income stacks up🔄How the Model WorksYou subscribe to Chat Mercato, build AI automations for local businesses, charge them a monthly fee, and keep the margin. The platform handles all the tech — you handle the relationships.💰 Your cost: $39/mo for the platform💸 You charge each client: $30–$150/mo📈 Team plan (4 clients) = $120–$600/mo gross revenue where entrepreneurs, resellers, and everyday people can earn recurring income💰What Is Recurring Income?You set up a bot for a client once, then they pay you every month to keep it running. Unlike a one-time sale, recurring income stacks — the more clients you have, the more you earn automatically.📅 Month 1: 1 client = $50📅 Month 3: 4 clients = $200📅 Month 6: 8 clients = $480–$960+🏦Why Recurring Beats One-TimeBusinesses need their bots maintained, updated, and running every single month. That ongoing need is your ongoing paycheck — with zero extra selling once a client is onboarded.✅ No chasing new sales every month✅ Income grows as you add clients✅ Low churn — businesses rely on their bots daily by leveraging the AI revolution🚀The AI Revolution Is Already HereGlobal businesses are automating sales, support, and marketing with AI. In WhatsApp-first markets worldwide, this wave is accelerating — which means a massive early-mover opportunity for anyone who acts now.🌍 Global: Conversational AI market projected to hit $41B by 2030 (Grand View Research)💬 WhatsApp-first markets: Africa, Middle East, South Asia & Latin America growing fastestWindow: Most businesses worldwide have zero automation — you can be first🛡️Ride It — Don't Get Replaced By ItAI will automate many jobs — but those who deploy AI tools for others will thrive. Chat Mercato puts you on the right side of this shift.💡 The shift: From employee → AI tool owner💡 Your role: AI Automation Consultant for businesses worldwide🌍 Opportunity: Most markets are still wide open — the majority of businesses have zero AI yet—not being replaced by it. As part of Zadwa Network, we turn technology into opportunity so anyone, anywhere can thrive.

Biruk, Founder
Opportunity

Build a Recurring Income Business — No Code, No Experience Needed.

Deploy AI automation for businesses anywhere in the world. Set it up once, charge a monthly retainer, and earn recurring income — no coding, no technical background required.

1
🏪

Find a Business That Needs AI

Any business, anywhere. Restaurant, clinic, e-commerce, real estate agency, coaching service. If they use WhatsApp, Instagram, Telegram, or Facebook — they're your client.

2

Deploy Their AI in Hours

Chat Mercato's template library means most setups take 2–4 hours. You build once, they pay every month.

3
💰

Collect Your Monthly Retainer

Charge $30–$150/mo per client channel. Your platform cost stays fixed. Every new client is pure margin.

Join the AI Automation Revolution — The Opportunity Is Global

🌍
Exploding Global Market

Global conversational AI market projected to reach $41B+ by 2030 (Grand View Research). Early movers in WhatsApp-first markets capture the most.

💬
Billions Use These Channels

WhatsApp (3B+ users; 50M+ businesses); Instagram (2B+; ~200M business profiles); Telegram (1B+); Messenger (1B+); 200M+ websites with WebChat.

🔗
Total Addressable Market

Over 495 million businesses & websites worldwide—one of the largest tech-reseller opportunities on the planet.

No-Code Simplicity

Build, launch, and resell bots—no tech experience needed. If you can imagine it, you can automate it.

💰
Massive Earning Potential

Start with just $39/mo. Sell each channel for $30–$150/mo. With 2–8 managed channels across plans, your income stacks fast. Most resellers reach profitability with their second client.

The AI Automation era is just starting. Act now and secure your share—locally and globally.

Get Started Free

See your income potential in the calculator below. Most resellers close their first client within 2 weeks.

Earnings Calculator

Your Potential Earnings

See exactly how much you can make reselling Chat Mercato AI Automations to local businesses.

1 Choose plan
2 Set channels
3 Price per channel
Step 1 — Select your plan
Starter — $39/mo  ·  Monthly billing  ·  Telegram + Facebook · Up to 2 client accounts

Plans include different max channels and billing periods.

Step 2 — Channels to resell
1 4

How many WhatsApp, Telegram, Instagram, Messenger or WebChat channels you'll manage. Channels managed per plan vary by plan limit — adjust as needed for accurate earnings.

Step 3 — Price per channel / month
$ per channel / month

Suggested: $30 (basic) · $50–$80 (AI-enhanced) · $100–$150 (fully managed)

Potential Income
$120
per month
Plan Cost
$39
per month
Est. Profit
$81
per month
Start making money
  Transparent Pricing

Simple, Flexible Plans

Start free — no card needed. Then upgrade when you're ready to grow.

✦ Completely Free
Free Trial
7 Days to Experience Everything
Test Chat Mercato across WhatsApp, Facebook, Instagram & Telegram — all platforms unlocked for 7 days. No credit card. No commitment. Real AI bot, real conversations.
WhatsApp Facebook Instagram Telegram
Message Credits:  200 credits Subscribers:  50 Connected Accounts:  2 All 4 Platforms:  Unlocked Core Bot Automation:  Included
FREE 7 days · all 4 platforms
Start Your 7-Day Free Trial No credit card required
✦ New Entry Plan
Chat Lite
Start on Telegram
Your first step into AI automation. 1 dedicated Telegram bot, ready in minutes — 500 subscribers, 10,000 messages per 15-day cycle. No commitment, no complexity.
10,000 Messages/Month 500 Subscribers 1 Telegram Bot Core Automation Tools Facebook (Starter+) WhatsApp & Instagram (Team+) Broadcasting & AI Agent (Starter+)
$ 4 /15 days · Telegram only
Get Chat Lite Cancel anytime

Ready for more? Starter adds Facebook + AI Agent from $39/mo · Team unlocks WhatsApp & Instagram from $99/qtr

7-Day Trial Chat Lite $4 Starter $39 Team $99 Business $389 Custom
Starter Plan
Monthly
Telegram + Facebook — the two channels every SMB already uses
$ 39 /month
Billed monthly · ~5,000 conversations/mo · Most flexible plan
  • 50,000 Credits/Month
  • 5,000 Subscribers
  • Telegram & Facebook
  • AI Agent + Broadcasting
  • Resell up to 2 Accounts
  • WhatsApp & Instagram (Team+)
  • Comment Automation
  • WebChat Bot (Team+)
Subscribe Monthly
🏆 Best for Agencies
Business Plan
Annual
For agencies & power resellers
$ 389 /year
≈ $32/mo · ~25,000 conversations/mo · Lowest per-month rate of any plan
  • 250,000 Credits/Month
  • 25,000 Subscribers
  • All 5 Platforms · Up to 8 Connected Accounts
  • All Tools Unlocked
  • WebChat (3 sites) + eCommerce
  • Unlimited Bot Flows & Sequences
  • Resell up to 8 Accounts
Subscribe Annually
100% Flexible
Custom Pricing

Perfect for agencies, enterprises, and anyone with unique needs. Custom channels, subscribers, integrations, white-label, and dedicated account manager.

Unlimited Message Credits Unlimited Subscribers Unlimited Channels Custom Integrations White-Label Option Dedicated Account Manager
  Contact Us for Custom Pricing
Payments via Stripe (global cards & local wallets)
PayPal Visa Mastercard M-Pesa + Local Wallets
Trusted by businesses worldwide — accepting sign-ups now
FAQ

Frequently Asked Questions

Everything you need to know about Chat Mercato — platform, pricing, reselling, and more.

No questions match your search. Ask us directly →

Chat Mercato is Africa's first AI Go-To-Market (GTM) Automation platform. It lets businesses build and deploy AI agents that automate the complete digital sales funnel — from content creation to lead capture to sales conversations — across WhatsApp, Telegram, Instagram, Facebook Messenger, and web chat. No coding required. Most businesses go live in under 30 minutes.

An AI Go-To-Market Automation platform automates every stage of a business's route to market using artificial intelligence. Chat Mercato's GTM Trinity runs three connected engines: the Content Engine creates and schedules social media posts and ads; the Capture Engine converts traffic into conversations via landing pages and deep links; and the Conversation Engine deploys AI agents that qualify leads, answer questions, and close sales 24/7 — with no manual effort.

Chat Mercato runs a GTM Trinity of three connected engines:

1. Content Engine — AI generates and schedules social media posts, ad copy, and captions tailored to your niche and audience, driving organic and paid traffic automatically.

2. Capture Engine — Every post or ad drives traffic to a landing page or deep link that instantly opens a conversation with your AI agent — capturing the lead before they leave.

3. Conversation Engine — AI agents greet every visitor, qualify them, send follow-ups, handle objections, and close sales — 24 hours a day, 7 days a week.

Comment Automation detects comments on your Facebook or Instagram posts and automatically sends a personalised DM to the commenter — containing an offer, booking link, product info, or FAQ response. This turns every comment section into a live sales funnel running 24/7 at any scale. Included in Starter plans and above.

An AI Agent is an intelligent conversational bot trained on your business data — products, prices, FAQs, tone of voice, and policies. It replies on WhatsApp, Telegram, Instagram, Facebook, and your website with accurate, context-aware answers. It can qualify leads, take orders, book appointments, send payment links, and follow up automatically — without any human involvement. The more you train it, the smarter it gets.

Step 1 — Build your AI Agent: Use a template or start from scratch. Train it on your products, services, prices, and FAQs. No coding needed.

Step 2 — Connect your channels: Link WhatsApp, Telegram, Instagram, Facebook, or your website. Set up Capture Engine landing pages so all traffic flows into your AI agent.

Step 3 — Launch your Content Engine: Set up AI-powered posting and ads that drive traffic into your funnel.

From that point, your AI handles every lead, inquiry, and follow-up — 24/7.

No coding required. Chat Mercato is a 100% no-code platform. Drag-and-drop flow builders, pre-built industry templates, and AI setup helpers make it easy for anyone. If you can send a WhatsApp message, you can build and deploy a Chat Mercato AI agent. Developers who want advanced customisation can optionally use webhooks, APIs, and custom HTTP actions.

A regular chatbot answers scripted questions. Chat Mercato is a full AI Go-To-Market system:

• AI agents use large language model intelligence for dynamic, context-aware responses
• Includes a Content Engine (generates marketing posts and ads for you)
• Includes a Capture Engine (converts traffic into bot conversations)
• Includes Comment Automation (turns social media comments into leads)
• Built-in reseller program to earn recurring income
• Native Ethiopian integrations: Amharic, Chapa payments, AfroMessage SMS

Chat Mercato supports 5 platforms:

WhatsApp (official Business API — fully compliant)
Telegram (bots + channel automation)
Instagram (DM automation + Comment Automation)
Facebook Messenger (DM automation + Comment Automation)
WebChat (embeddable on any website)

The 7-day free trial gives full access to all 5. Paid plans unlock channels progressively — Starter includes Telegram + Facebook; Team adds WhatsApp, Instagram, and WebChat; Business gives all 5 with up to 8 connected accounts.

Most businesses launch their first AI agent in 30–90 minutes using a pre-built template. Connecting WhatsApp via the official API takes around 10–15 minutes. Full custom builds with multiple flows and integrations typically take 2–4 hours. Chat Mercato provides onboarding guides, video tutorials, and live 24/7 support to help you launch fast.

Yes. Chat Mercato AI agents scale to handle unlimited simultaneous conversations — whether 10 or 10,000 messages per day. Unlike human agents, your AI never sleeps, never gets overwhelmed, and responds in under 3 seconds every time. During peak periods like Timkat, Eid, or seasonal sales, your AI handles the surge automatically with no extra cost.

Chat Mercato supports native integrations with Chapa (payments), AfroMessage (SMS), and major CRM platforms. Any third-party tool with a webhook or REST API — including Zapier, Google Sheets, Salesforce, HubSpot, Shopify, WooCommerce, and custom systems — can be connected. Custom HTTP request nodes allow advanced workflow automation without coding.

Yes. Chat Mercato offers a 7-day free trial with full access to all platforms and features. No credit card required. You can build and test your AI agent across WhatsApp, Telegram, Instagram, Facebook, and WebChat during the trial — and only pay when you're ready to go live.

Chat Mercato has five tiers:

7-Day Free Trial — All platforms, no card required
Chat Lite — $4 / 15 days (Telegram only, entry-level)
Starter — $39 / month (Telegram + Facebook, AI Agent, Comment Automation, resell up to 2 client accounts)
Team — $99 / quarter (~$33/mo) (+ WhatsApp, Instagram, WebChat, resell up to 4 accounts)
Business — $389 / year (all 5 platforms, up to 8 accounts, unlimited flows, resell up to 8 accounts)

Custom agency pricing available on request.

Chat Mercato accepts payments via Stripe (credit and debit cards globally), PayPal, and regional payment methods. Ethiopian users can also pay via Chapa-supported methods including CBE Birr, Telebirr, and local debit cards. Starter plans are billed monthly, Team plans quarterly (saving ~15% vs monthly equivalent), and Business plans annually. All transactions are processed in USD.

Yes. You can change your plan at any time from your billing dashboard. Upgrades take effect immediately. Downgrades take effect at the end of the current billing period. Changes are prorated where applicable.

The number of active AI agents depends on your plan:

Chat Lite: 1 Telegram bot
Starter: AI agents across Telegram + Facebook (resell up to 2 accounts)
Team: WhatsApp, Instagram, WebChat (resell up to 4 accounts)
Business: All 5 platforms, up to 8 connected accounts, unlimited flows
Custom/Agency: Unlimited accounts

Each connected account can run its own full AI agent and automation flows.

Yes. Chat Mercato supports in-chat payments via Stripe, PayPal, and regional gateways including Chapa (Ethiopia). Customers can pay directly inside a WhatsApp, Telegram, or Facebook Messenger conversation without leaving the chat. Any payment gateway with webhook support — including Telebirr — can be connected. This enables businesses to collect deposits, full payments, and subscriptions inside the AI agent flow automatically.

Yes. Chat Mercato includes a built-in reseller program on all paid plans (except Chat Lite). You build an AI automation bot for a local business — restaurant, clinic, shop, school — charge a one-time setup fee (typically $50–$300), then charge a monthly maintenance retainer (typically $30–$100 per month). Your own Chat Mercato plan cost stays fixed regardless of how many clients you serve, so every new client is pure recurring profit.

Your income scales with the number of clients you manage:

Starter plan ($39/mo): 3 clients at $50/mo = $150 gross → ~$111 net monthly profit
Team plan ($33/mo): 4 clients at $60/mo = $240 gross → ~$207 net monthly profit
Business plan ($389/yr): 8 clients at $80/mo = $640/mo gross → ~$448 net monthly profit

Most resellers also earn setup fees of $15–$38 per new client on top of monthly retainers.

No technical background needed. Chat Mercato provides ready-to-use reseller resources including a pitch deck, one-pagers, demo flows, onboarding scripts, and a full reseller playbook. If you can follow a step-by-step guide and communicate with business owners, you can start building and selling AI automation bots. Our 24/7 support team backs you up during client setups.

Yes. You get paid directly by your clients — Chat Mercato does not take a commission on your client fees. You set your own prices, invoice your clients, and keep 100% of what you charge above your plan cost. If you sell through Zadwa Network partnership offers, payout schedules are stated per offer.

Chat Mercato has proven use cases across many sectors:

Restaurants & food delivery — menu browsing, reservations, orders via WhatsApp
Clinics & pharmacies — appointment booking, prescription reminders, health FAQs
Real estate agencies — property inquiry qualification, site visit scheduling
Retail & e-commerce — product catalogues, order tracking, payment collection
Schools & training centres — enrolment, fee collection, student support
Logistics & courier — shipment tracking, booking, proof of delivery
Hotels & travel — room booking, tour packages, travel info
Financial services — loan inquiry qualification, account support

Yes. Chat Mercato has full Amharic language support for bot conversations, content generation, and customer interactions. It also supports English, Oromo, Tigrinya, Arabic, French, Somali, and other languages. Ethiopian-specific integrations include the Chapa payment gateway (collect payments inside WhatsApp and Telegram bots) and AfroMessage SMS for local OTP and notification delivery.

Chat Mercato is built and optimised for the global market, but the platform works globally. Any business in any country can use Chat Mercato to automate WhatsApp, Telegram, Instagram, Facebook, or web chat. Multi-language support and global channel compatibility make it suitable for any market. Ethiopian-specific features (Amharic, Chapa, AfroMessage) are additional layers on top of a globally capable platform.

The Opportunity is Chat Mercato's vision aligned with Ethiopia's national Digital Ethiopia 2025 strategy and the broader African digital transformation agenda. It reflects the mission to equip every Ethiopian and African business — including those in small towns and emerging markets — with AI-powered tools previously available only to large corporations. Chat Mercato's affordable pricing, Amharic support, local payment integration, and reseller model are all designed to accelerate this digital inclusion vision.

Chat Mercato is the primary commercial product inside the Zadwa Network ecosystem — a community-owned opportunity platform built on the philosophy of shared prosperity and collective advancement. The Zadwa Network mission is to turn the AI revolution into a shared economy where ordinary people — not just corporations — build real, recurring income. Chat Mercato is the AI automation engine that powers this mission, giving members a business-in-a-box that can generate sustainable monthly income through the reseller model.

All Chat Mercato users get:

24/7 live support via Telegram (typically <5 min response)
• Full documentation library and video tutorial series
• Onboarding step-by-step guides
400+ industry-specific bot templates

Premium plan users additionally receive strategy call support and access to the full Reseller Playbook — including pitch decks, one-pagers, demo flows, client onboarding scripts, and pricing guides.

Yes. Chat Mercato uses industry-standard security practices including encrypted data transmission (HTTPS/TLS), secure cloud infrastructure with regional redundancy, and role-based access controls. Chat Mercato does not sell your data or your customers' data to any third parties. You can export or delete your data at any time from your account settings. Contact support if you require a specific data region.

Chat Mercato is for anyone who wants to automate customer communication and sales:

Businesses in WhatsApp-first markets — restaurants, clinics, real estate, boutiques, pharmacies, gyms, schools
Digital entrepreneurs & freelancers — earn recurring income by reselling AI automation services
Marketing agencies — manage multiple client social and chat channels from one platform
Nonprofits & educational institutions — 24/7 automated information delivery and enrolment

No technical background required. If you can operate a smartphone, you can use Chat Mercato.

Still have questions? We're here to help — 24/7.

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Tesfaye
just started a free trial
2m ago